The process is broken down into three overarching phases. The first phase is discovery, where we learn about your product idea, business goals, industry competitors, and end users. We then move into the design phase, where we follow a user-centered design process to reach a final design. The designs are then handed off to the development team for the third and final phase. They will implement the design through code, make any needed adjustments, and help you launch.

The development phase is where we build your project. First, we have weekly check-in meetings to ensure we are on the same page. We may need to discuss functionalities and design updates, and you’ll get a look at where your project is in development. Second, we invite you to look at pages step by step and give us feedback on the look and functionalities, such as if they are fully integrated. Third, once all the pages are built to specs, we go through a testing phase, and towards the end of this phase, we invite you to test your product to ensure that it works and performs as expected. Fourth, it’s time for launch — the day you show the world your site/app. Fifth and last, maintenance is where we improve, update, and fix your site on an ongoing basis.

Your site/app is officially “done” when we launch. In reality, your site is never fully complete, as it is really a process and should always be treated as such. We accept feedback for 1 week after launch and will fix what is in the project scope, and will provide estimates for updates that are not in scope.